Legal
Cancellation & Refund Policy
Last updated: February 2026
All transactions on www.tarang.online are governed by these cancellation and refund terms. TARANG is a brand of SREEVIA AI TECHNOLOGIES PRIVATE LIMITED.
7. Refund & Cancellation Policy
For cancellations before dispatch:
A Full Refund will be issued if the cancellation is requested before the product is dispatched. Please note that payment gateway charges (if any) may be deducted from the final refund amount as per the partner's policy.
If a return is approved:
- Refund will be processed within 7–10 business days.
- Refund will be made to the original payment method (e.g., PhonePe, Bank Account).
- Final processing timelines depend on external banking and payment gateway policies.
8. Event & Rental Installations
For event-based or rental installations, the following conditions apply:
- • Booking amount is non-refundable.
- • Date changes are subject to availability and prior notice.
- • Any damage incurred during event use may result in repair charges.
9. Payment Gateway Disclosure
All payments made on www.tarang.onlineare securely processed through authorized payment gateway partners, including PhonePe.
- • TARANG does not store credit/debit card information.
- • Refunds, where applicable, will be processed via the original mode of payment.
10. Limitation of Liability
TARANG shall not be liable for loss of business revenue, event cancellation losses, indirect or consequential damages, or damage caused by improper installation. Maximum liability shall not exceed the purchase value of the product.
11. Jurisdiction
This policy is governed by the laws of India. Disputes are subject to the jurisdiction of courts in Hyderabad, Telangana.
12. Contact Information
SREEVIA AI TECHNOLOGIES PRIVATE LIMITED
TARANG – Kinetic Sand Art Table
Website: www.tarang.online
Email: support@tarang.online
Phone: +91 81215 14692